360° SERVICE

DISTRIBUTION

With many years of experience with labels from around the world, we offer a powerful, reliable and extensive distribution operation consisting of:

  • Direct import from Europe or overseas (Ex-works, FOB)
  • Full solvency and guaranteed payments of all goods delivered
  • Efficient and reliable warehousing and logistics system
  • Integration of our sales network with showrooms
  • Direct acquisition of key accounts (chains, department stores, online retailers)
  • Full customer support and back office service
  • Presentation of the brand at the most relevant trade shows
  • Full in-house PR service
  • Investment in marketing

COUNTRY MANAGEMENT

For those labels which prefer to conduct direct operations with customers, we offer a complete “Country Management” service consisting of:

  • Market research and evaluation of business opportunities
  • Integration of our sales network with showrooms
  • Direct acquisition of key accounts (chains, department stores, online retailers)
  • Agent commission management
  • Full customer support and back-office service
  • Management of returns and customer complaints
  • Payment follow up
  • Organization and consultancy on trade shows and marketing events
  • On extra charge: Full in-house PR service by our PR-Department

MARKETING & PR

We offer an extensive in-house PR & Marketing department. Our clients (Brands) benefit from our internal very experienced PR Team, that work very closely with our sales management together to ensure a fast and efficient output to any demands from our brands. This service consists of:

We provide our brands a solid marketing & PR output, which covers:

  • Traditional press coverage
  • Trade press & communication (directly to buyers)
  • Development of innovative marketing strategies
  • PR Showroom
  • Product placement (Endorsement)
  • Media planning and evaluation
  • Press Days
  • Social media and community management

SHOWROOMS

Deluxe Distribution runs its own powerful showroom in the heart of Berlin and temporarily in Duesseldorf and Hamburg.

In addition, we work with more than 20 of the best independent sales agents in Germany, Austria, Switzerland and the Benelux, providing showrooms with surfaces ranging from 250m² to 1.000 m² in the best locations of all major cities.

Showroom locations: Hamburg, Berlin, Duesseldorf, Sindelfingen, Munich, Salzburg, Zurich and Antwerp.